amex platinum purchase protection lost item
Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. So I recently. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. Read more. We believe everyone should be able to make financial decisions with confidence. You need to typically provide documentation (receipts) and sometimes proof such as a police report. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Terms apply. One-of-a-kind items, such as rare stamps and coins. Here, you'll need to provide a copy of the purchase receipt and proof of loss. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Find out here how we keep you up to date. hbbd``b`@/P k ";d100O@ T9 3 All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. These are provided as guidelines only and approval is not guaranteed. Call the number on the back of your card for help if you cant find the guide to benefits. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by AMEX Assurance Company. You can view the full list of cards here. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000. You can do so online or by calling Amex at 1-800-322-1277. Terms, Conditions and Limitations Apply. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. Blue Cash Preferred Card from American Express. However, this card doesnt offer extended warranty or return protection. Theres nothing easier than buying a gift card at the last minute. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. Each eligible AmEx card is covered for up to $50,000 in claims per year. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. So, checking the terms for your AmEx card when you need coverage is essential. Underwritten by AMEX Assurance Company. ^Eligibility and benefit levels vary by card. Gold or Rose Gold. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Business cards are no exception. How to File a Return Protection Request The other card networks often offer their own purchase protections as part of their network affiliation. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Before making a significant purchase, know the benefits of each card you could use for the purchase. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Negotiable instruments including travelers' checks and gift cards. Purchase Protection is underwritten by AMEX Assurance Company. Related: The best credit cards with price protection. Go to the Amex extended warranty claims webpage to file online. ;*KLjmNT AmEx makes it easy to file a purchase protection claim on its website. Coverage applies for 90 days after purchasing the item. Authorized users are also covered, as long as theyre U.S. residents. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. This site does not include all credit card companies or all available credit card offers. Select "purchase protection" on the next page and continue the process. * Eligibility and benefit levels vary by card. Amex's extended warranty perk applies to warranties of five years or less. Shop moreconfidently with your Card knowing we have your back. Delta SkyMiles Reserve American Express Card. How Much Are Travel Points and Miles Worth in 2023? This coverage is complimentary on most AmEx cards including some debit,. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Underwritten by AMEX Assurance Company. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. If your item was stolen, you may need to show American Express a copy of the police report. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Does AmEx purchase protection cover lost items? Battle of the premium travel rewards cards which is best for you? For an explanation of our Advertising Policy, visit. Note that purchase protection is different from. Coverage limits apply. Finally, its not that hard to snap a photo of a receipt and retain it in your smartphones cloud storage archive for many years. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. The card details on this page have not been reviewed or provided by the card issuer. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Aaron is an avid global traveler and miles and points enthusiast. Check your eligibility here. See the respective Guide to Benefits for details, as terms and exclusions apply. How do I Earn Membership Rewards Points? So how do we make money? There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. A copy of your primary insurance declaration page, if applicable. Enrollment required. Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Blue Cash Everyday Card from American Express. This should be covered under lost item assuming you have the receipt etc. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Check the. This compensation comes from two main sources. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. *Benefits may vary by issuer. Not all purchase protection benefits are created equal. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. So, checking. This post contains references to products from one or more of our advertisers. All financial products, shopping products and services are presented without warranty. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Check the details of your card's coverage to see if your incident is covered. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Disclaimer: NerdWallet strives to keep its information accurate and up to date. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. Our opinions are our own. Terms apply. In the event of theft, you must also include a copy of a police report. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. However, this does not influence our evaluations. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Earning rates: 3% cash back at U.S. supermarkets, U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%) and 1% cash back on other purchases. However, not all purchases and losses are covered by AmEx purchase protection. Read more. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. Performance information may have changed since the time of publication. If you're hitting the skies soon, you'll also earn bonus points on travel. Purchases must be made in the U.S. or its territories1. Call 1-800-243-0198 for more information. The Centurion Card from American Express and The Business Centurion Card from American Express. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Often, you will get a response to your initial claim inquiry within 48 hours. Quote: Originally Posted by JeffD. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Do not sell or share my personal information. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. You will be asked certain questions about your claim at that time. About the author: Ben Luthi is a former credit card specialist for NerdWallet. However, this does not influence our evaluations. Official application link: Blue Cash Everyday Card from American Express.